Shipping & Sales Tax
Sales Tax
Bindertek collects sales tax in Massachusetts where required under federal and state law. Shipping and handling charges may also be subject to sales tax.
Tax Exempt? Please contact us prior to placing your order so that we can ensure a smooth transaction. Call us at 800-456-3453 or send us an email at info@bindertek.com
Shipping to PO Boxes
Shipping charges will not populate for customers who enter a PO Box on the checkout page. If you need to ship to a PO Box please call customer service at 800-456-3453 to see if this can be arranged.
Standard Shipping
Standard shipping is via UPS Ground Service for all orders shipping to the U.S. (including Puerto Rico) and Canada. USPS Priority Mail Service will also be an option for shipments to Alaska, Hawaii, Puerto Rico, and U.S. Territories. Shipping charges are calculated automatically based on UPS real-time shipping rates. Delivery time varies depending upon location and is listed as approximate time in transit once shipped. Orders may take additional 1-2 business days for processing.
Expedited Shipping
Overnight, 2nd and 3rd Day Air Services are available for orders shipping to the U.S. (including Puerto Rico). Shipping charges are calculated automatically based on UPS real-time shipping rates. Orders requesting expedited shipping services placed after 2pm EST will ship the following business day. If you do not see your desired shipping service available while placing your order, please call customer service at 800-456-3453.
AFO/FPOs and U.S. Territories
Orders being shipped to Armed Service locations or U.S. Territories will ship via USPS Priority Mail services. Some areas of Canada will require shipping via USPS Priority International service.
Canadian Customs Fees
For shipments to Canada, additional customs fees and duties will be the customer’s responsibility. For more information on customs fees, visit UPS.com.
Oversized Furniture Items
Some furniture items are too large to ship via UPS and require truck shipment services. If the item you are purchasing requires this, a customer service representative will reach out to you to discuss delivery details. If you require call-ahead service, or if your destination address does not have a loading dock onsite, this may result in additional fees.
Direct From the Manufacturer
Most items ship from our warehouse, but some items ship separately, direct from the manufacturer. Please allow an additional 3-5 business days for processing.